Communication is critical in transportation management for many reasons and at many levels within an operation. It requires coordination, logistics, and safety throughout the day.

It is the Manager’s role to professionally facilitate effective communication within teams and with stakeholders—parents, administrators, and taxpayers.

Outcomes of effective communication include increased efficiency, better decision-making, and improved safety for everyone.

Objectives

This training has specific objectives for you, the learner. By the end of this module, you will:

• Learn effective ways to break down communication barriers
• Understand the many forms of digital communications that impact transportation
• Discover the impact non-verbal communication has on your operation
• Gain knowledge about the key skills required to communicate well.